Privacy Policy – Tallow NOW

Effective Date: 24 September 2025

Tallow NOW (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website tallownow.com.au or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number, and postal address when you place an order or subscribe to our newsletter.

• Payment information: credit/debit card details and billing information (processed securely via our payment providers).

• Technical information: IP address, browser type, operating system, and browsing activity on our site.

• Other information: any other information you provide to us voluntarily, such as in customer support queries or feedback.

2. How We Collect Your Information

We collect personal information:

• When you place an order on our website.

• When you subscribe to our newsletter or marketing communications.

• When you contact us for support or inquiries.

• Automatically via cookies and analytics tools as you browse our website.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill your orders.

• To provide customer support and respond to inquiries.

• To send newsletters, promotional offers, and other marketing communications (you can unsubscribe at any time).

• To improve our website, products, and services.

• To comply with legal obligations and prevent fraud or misuse of our services.

4. Sharing Your Information

We will not sell or trade your personal information. We may share your information:

• With trusted service providers who help us operate our website, process payments, or send marketing emails (e.g., Hostinger, email marketing platforms).

• If required by law or to protect our legal rights.

• In the event of a business transfer, such as a merger, acquisition, or sale of assets.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and deliver personalised content. You can manage or disable cookies through your browser settings.

6. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Under the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you.

• Request corrections to your personal information.

• Opt out of marketing communications at any time.

• Make a complaint about how we handle your personal information.

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

9. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. Changes will take effect immediately upon posting.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Tallow NOW
Email: tallownow@gmail.com
Website: https://tallownow.com.au